Introduction
OfficePilot (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how OfficePilot collects, uses, stores, and protects your information when you use our website and services.
By accessing or using OfficePilot, you agree to the practices described in this policy.
Information We Collect
Personal Information
When you register for OfficePilot or interact with our services, we may collect personal information such as:
- Name
- Email address
- Billing information
- Business name (optional)
- Account login credentials
This information is required to create and manage your account.
Usage Information
We may automatically collect certain information about how you use the platform, including:
- Login activity
- Platform interactions
- Feature usage
- Device and browser information
This helps us improve the performance and reliability of the service.
Connected Service Data
OfficePilot may integrate with email providers and productivity tools to automate workflows.
When you connect external services, OfficePilot may access limited data required to provide functionality, such as:
- Email metadata and content
- Calendar events
- Communication context needed to generate replies or scheduling suggestions
OfficePilot only processes data necessary to perform the requested automation features.
How We Use Your Information
We use the information collected to:
- Provide and operate the OfficePilot platform
- Automate email and scheduling workflows
- Improve system performance and user experience
- Process subscription payments and billing
- Provide customer support
- Maintain platform security and reliability
Your data is used solely to deliver and improve the OfficePilot service.
Data Security
OfficePilot takes reasonable technical and organisational measures to protect your information from unauthorized access, misuse, or disclosure.
User data is processed securely and stored only where necessary for service functionality.
Data Retention
We retain personal information only for as long as necessary to:
- Maintain your account
- Provide the OfficePilot service
- Meet legal and regulatory requirements
If you delete your account, we will remove or anonymize associated personal data where reasonably possible.
Third-Party Services
OfficePilot may use trusted third-party providers for certain services, including:
- Payment processing
- Hosting and infrastructure
- analytics or performance monitoring
These providers only receive information necessary to perform their services and are required to protect your data.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for certain data processing activities
To exercise these rights, please contact us using the details below.
Cookies and Tracking
OfficePilot may use cookies and similar technologies to improve website performance, remember user preferences, and analyse platform usage.
You may control cookie settings through your browser preferences.
Changes to This Policy
OfficePilot may update this Privacy Policy from time to time to reflect improvements to the service or legal requirements.
Updated versions will be posted on this page with the revised effective date.