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OfficePilot reads each new email, works out what it needs and gets it ready for you, so all that's left is a quick check. Here's exactly how it works, from setup to send.
There's nothing to install and no new inbox to learn. Choose a plan, connect the inbox you already use, and OfficePilot gets to work straight away.
Every plan works with Gmail and Outlook.
Use the account you already have.
Every reply uses these details.
Labels added, recent email sorted.
Keep scrolling to watch what happens to a real enquiry, step by step. The whole thing takes seconds, and you stay in charge of what gets sent.
Olivia's enquiry arrives in your normal Gmail or Outlook inbox. Nothing about how you get email changes, and there's no new app to check.
It works out who sent it and what they need. A real person asking about prices needs a reply. A newsletter would be left completely alone.
It's labelled Draft Ready, and also New Lead on Plus and Pro, so you know what's waiting before you open it. The email stays unread.
It's drafted in the same thread using the prices and details in your business profile, and signed with your name. Then it waits in your drafts.
Change anything you like, or send it as it is. OfficePilot never sends an email for you, so you always have the final say.
Hi, we're a small accounting firm looking for a new website. Could you send through your rates? And are you free for a quick call next week? Thanks, Olivia
Some emails need you, not an automatic reply. These rules are switched on for every account, and they can't be turned off.
I've been charged for two sessions but I only attended one. This isn't good enough and I want it fixed today.
Hi James, thanks for letting me know, and I'm sorry for the frustration. I'd like to look into this properly before I come back to you. Could I give you a call tomorrow morning?
When someone asks for a specific time, OfficePilot checks whether that slot is already taken. Free means it's booked. Busy means nothing is booked and a reply suggests another time.
Pick one of the requests above to see what OfficePilot does.
Every requested time is checked against your calendar first.
When checking a time, it only sees whether you're busy, not what the event is.
It never moves, edits or deletes anything already in your calendar.
Bookings go into the Google or Outlook calendar you already use.
From the morning briefing to the enquiry that lands after dinner, here's a normal day. Drag or use the arrows to move through it.
OfficePilot only uses your email and calendar to run the features on this page. Here's exactly what that means, in plain English.
You can disconnect your inbox from your dashboard at any time, which removes OfficePilot's access straight away. OfficePilot's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Read our Privacy Policy.
OfficePilot reads every email on its own merits, so it works for any business that runs on email. There's nothing to set up for your industry.
Still curious? Email hello@officepilot.au and a real person will get back to you.
No. Every reply, follow-up and payment reminder is saved as a draft in the same thread. You read it, change it if you like, and press send yourself.
Within seconds of arriving. By the time you open your inbox, new emails are already labelled and any replies are waiting in your drafts.
Only your last 24 hours, when you first connect, so you can see it working straight away. After that it only handles new, unread emails, and anything you've already opened is left as it is.
No. OfficePilot works in the background of your existing Gmail or Outlook account, so labels and drafts show up on your phone, laptop and tablet automatically.
Yes. Turn Auto-pilot off on your dashboard to pause it, or disconnect your inbox to remove OfficePilot's access straight away.
Setting up takes about five minutes, and your first month of Plus is on us.