Every new email handled within seconds

Your inbox, handled the moment it lands.

OfficePilot reads each new email, works out what it needs and gets it ready for you, so all that's left is a quick check. Here's exactly how it works, from setup to send.

Your inboxOfficePilot is on0 emails handled
New emails arriving
Watching your inboxNew emails are handled as they arrive
Getting started

Up and running in about five minutes.

There's nothing to install and no new inbox to learn. Choose a plan, connect the inbox you already use, and OfficePilot gets to work straight away.

One email, start to finish

Follow one email from inbox to sent.

Keep scrolling to watch what happens to a real enquiry, step by step. The whole thing takes seconds, and you stay in charge of what gets sent.

9:41 amStep 1 of 5

It lands in your inbox, like any other email.

Olivia's enquiry arrives in your normal Gmail or Outlook inbox. Nothing about how you get email changes, and there's no new app to check.

Within secondsStep 2 of 5

OfficePilot reads it straight away.

It works out who sent it and what they need. A real person asking about prices needs a reply. A newsletter would be left completely alone.

Within secondsStep 3 of 5

It's labelled so you can see it at a glance.

It's labelled Draft Ready, and also New Lead on Plus and Pro, so you know what's waiting before you open it. The email stays unread.

Within secondsStep 4 of 5

A reply is written, the way you'd write it.

It's drafted in the same thread using the prices and details in your business profile, and signed with your name. Then it waits in your drafts.

Whenever suits youStep 5 of 5

You read it and press send.

Change anything you like, or send it as it is. OfficePilot never sends an email for you, so you always have the final say.

Built-in guardrails

Built to know what not to touch.

Some emails need you, not an automatic reply. These rules are switched on for every account, and they can't be turned off.

Never sends an emailEvery reply, follow-up and reminder waits in your drafts.
Never deletes an emailLabels and archive rules only organise.
Leaves your emails unreadYour inbox looks exactly how you left it.
Sets sensitive emails asideComplaints, payments and legal matters are labelled To Review.
Ignores newsletters and spamNo labels, no drafts, nothing added to the clutter.
JB
James BlackExisting client
To Review

I've been charged for two sessions but I only attended one. This isn't good enough and I want it fixed today.

A careful holding reply

Hi James, thanks for letting me know, and I'm sorry for the frustration. I'd like to look into this properly before I come back to you. Could I give you a call tomorrow morning?

"You're right, that's our mistake."Never admits fault
"We'll refund you today."Never promises refunds
"That's $180 back to you."Never quotes figures
Show what it left outHolding replies for sensitive emails are optional on Plus and Pro.
Meeting booking

Meetings only go into time you're free.

When someone asks for a specific time, OfficePilot checks whether that slot is already taken. Free means it's booked. Busy means nothing is booked and a reply suggests another time.

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Try a request
Waiting for a request

Pick one of the requests above to see what OfficePilot does.

This is your calendar. Switch to "What OfficePilot sees" to see what it can actually see.
Checks before booking

Every requested time is checked against your calendar first.

Sees busy, not details

When checking a time, it only sees whether you're busy, not what the event is.

Only ever adds

It never moves, edits or deletes anything already in your calendar.

Your own calendar

Bookings go into the Google or Outlook calendar you already use.

A day with OfficePilot

What it does while you get on with your day.

From the morning briefing to the enquiry that lands after dinner, here's a normal day. Drag or use the arrows to move through it.

Your data

How OfficePilot uses your data.

OfficePilot only uses your email and calendar to run the features on this page. Here's exactly what that means, in plain English.

You can disconnect your inbox from your dashboard at any time, which removes OfficePilot's access straight away. OfficePilot's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Read our Privacy Policy.

OfficePilot's accessWhat it can and can't do in your account
What it reads
  • New emails, to work out what each one needs
  • When you're busy, to check a requested time is free
  • Your name and email address, to set up your account
What it changes
  • Adds labels to new emails
  • Saves reply drafts in the same thread, for you to check
  • Adds bookings to your calendar when you're free
What it never does
  • Sends or deletes your emails
  • Edits, moves or deletes your calendar events
  • Sells your data or uses it for advertising or AI training
  • Sees or stores your password
Disconnect any time from your dashboard, in one click.

Whatever lands in your inbox.

OfficePilot reads every email on its own merits, so it works for any business that runs on email. There's nothing to set up for your industry.

Questions about how it works.

Still curious? Email hello@officepilot.au and a real person will get back to you.

No. Every reply, follow-up and payment reminder is saved as a draft in the same thread. You read it, change it if you like, and press send yourself.

Within seconds of arriving. By the time you open your inbox, new emails are already labelled and any replies are waiting in your drafts.

Only your last 24 hours, when you first connect, so you can see it working straight away. After that it only handles new, unread emails, and anything you've already opened is left as it is.

No. OfficePilot works in the background of your existing Gmail or Outlook account, so labels and drafts show up on your phone, laptop and tablet automatically.

Yes. Turn Auto-pilot off on your dashboard to pause it, or disconnect your inbox to remove OfficePilot's access straight away.

Set it up once. Let it fly from there.

Setting up takes about five minutes, and your first month of Plus is on us.